Shipping policy

 

At Lornay Jewelry, every order is carefully prepared to ensure it arrives ready to be treasured.

Processing Times

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing times may be extended during holidays, promotions, or periods of unusually high order volume.

Domestic Shipping (United States)

  • Processing: 1–2 business days

  • Shipping: 3–5 business days

Delivery times begin once your order has been shipped and are estimates provided by the shipping carrier.

International Shipping

  • Processing: 1–2 business days

  • Shipping: Typically 3–7 business days, depending on the destination and shipping carrier.

International delivery times may vary due to customs clearance, local postal services, or other factors outside of our control.

Please note that any customs duties, import taxes, or additional fees imposed by your country are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can follow your package throughout its journey.

Shipping Delays

While we strive to meet our estimated delivery times, Lornay Jewelry is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.

If you have any questions regarding your order, please don't hesitate to contact us. We're always happy to help.